ALTERNATIVE DISPUTE RESOLUTION FOR COSTUMERS
In compliance with Article 18 of Law 144/2105, it is hereby advised that, for alternative dispute resolution, the customer should contact us at firstname.lastname@example.org.
You may also contact the competent Alternative Dispute Resolution authority in your area or use the European Online Dispute Resolution Platform available at
As this is an online sales site, the Center for Consumer Conflict Arbitration corresponding to the consumer's domicile is competent.
In the event of a consumer dispute, the consumer may use the European Online Dispute Settlement Platform available at or the following alternative dispute resolution entity:
1. CICAP - Alternative Resolution Entity of Consumer Disputes
Tel .: (+351) 225 508 349/225 029 791; E-mail:
For more information on Consumer Portal