ALTERNATIVE DISPUTE RESOLUTION FOR COSTUMERS
In compliance with Article 18 of Law 144/2105, it is hereby advised that, for alternative dispute resolution, the customer should contact us at firstname.lastname@example.org.
You may also contact the competent Alternative Dispute Resolution authority in your area or use the European Online Dispute Resolution Platform available at http://ec.europa.eu/consumers/odr
As this is an online sales site, the Center for Consumer Conflict Arbitration corresponding to the consumer's domicile is competent.
In the event of a consumer dispute, the consumer may use the European Online Dispute Settlement Platform available at http://ec.europa.eu/consumers/odr or the following alternative dispute resolution entity:
1. CICAP - Alternative Resolution Entity of Consumer Disputes
Tel .: (+351) 225 508 349/225 029 791; E-mail: email@example.com
For more information on Consumer Portal